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The efficiency and productivity of any company’s contact center is paramount to its overall success; the agents and processes acting as fundamental pieces of a customers’ experience that lead to a positive return on investment. By establishing a streamlined way to deliver amazing, scalable customer service and experiences, along with gathering key information, it becomes much more possible to improve business processes as a whole. Enterprise Speech Recognition (ESR) solutions improve contact center performance holistically in a few distant, yet equally important ways. 1. Measure agent performance and effectiveness. Customer-facing representatives are the backbone of any contact center’s mission, communicating directly more…
Early morning cram sessions, group projects and all-nighters. Finals week is a stressful time that everyone can relate to in college (and even high school). Lucky for the average student today, technology exists to make life easier for your stressed brain. You can take advantage of the tech you already have access to in order to help your brain absorb more information and retain facts easily. With just one simple, yet robust app for iPhone and Android, you can simplify your study process for those pesky finals. Here’s how you can improve your study time using the TranscribeMe app: 1. Record more…
We’re shining a light on some of the best, most active transcriptionists in the TranscribeMe community! Meet the amazing, hard-working, detail-oriented people from all around the world that make our transcription process the best in the business. Meet Kerri from the United Kingdom… When did you get into transcription? I sort of fell into transcribing. I had just had my daughter and needed something to keep my brain from going to mush! I looked around and did some research for online work I could do at home. I wanted the flexibility to be able to look more…
It’s a story that’s been covered by everyone from The Guardian to TechCrunch, Refinery29 to Quartz, and just about everywhere in between — Photographer Helena Price’s Techies Project is making waves across industries with its beautiful depiction of underrepresented and diverse people in the tech world. “I want people from outside of tech to realize that there are lots of different people here in tech,” Price told Fortune in a recent interview. “I want to show that people are here because they love what they do, but there’s a lot of adversity.” With Helena’s brilliant photography skills, along with a dedicated team more…
You might think a transcriber’s age has nothing to do with the quality of their work output. After all, how difficult can it be to listen to an audio and key in what’s heard, word for word? A young adult with competent computer skills could do it, right? The short answer; yes – and no. An important key factor can often be missed: direct experience. Experience adds value, and more “mature” transcribers – aged 40 and older – are a powerhouse of wisdom and knowledge gained from decades of past work experience in diverse industry verticals, such as: Corporate / more…
We built the TranscribeMe app for Android and iPhone with our customers’ specific needs in mind. The app makes it easy to record and convert audio into perfectly transcribed text anywhere, and allows you to complete the entire ordering process in-app as well. While it stores your audio recordings that have been sent in to be transcribed, we’ve also made it possible to download your original recordings from the TranscribeMe app to make another backup on your computer. Read on to find out how you can transfer your audio from the app, for both Android and iPhone. Transfer Recordings from more…
In the recent years, speech and voice recognition technology has evolved into a powerful, dynamic and insightful tool for expanding businesses. Just a few years ago companies and organizations struggled to find methods of understanding key customers and how people perceived their product or service offerings; the flame of competition fueling their drive to learn more. Today, any organization can benefit from specialized, powerful speech recognition technology to improve business performance and capture customer data. A (Very) Brief History of Speech Tech The first proposed model of speech analysis technology emerged in the early 1930’s, and gained more widespread attention more…
Medical transcription has become increasingly important in professionals’ efforts to streamline the healthcare delivery process. Time is precious in the medical field, and every minute saved means that more people can be helped; their lives improved. Transcription for medical practitioners is the ideal way to save time – it enriches your recorded audio content by converting it to highly accurate, easily searchable text. Professional transcription services can save medical practices valuable time and resources across many areas and requirements of the job process. Accurate, secure transcription delivered by the experts at TranscribeMe can yield great results for doctors, while still complying more…
Our goal is always to make it as simple as possible to submit the recordings you need to be transcribed. Students, professors, researchers and business professionals can all take advantage of our robust integration with Evernote, the powerful digital workspace, note-taking app and life-organizing wonder. This integration makes it easy for users to submit audio recordings for transcription directly through Evernote, and helps any type of user become more efficient in collecting ideas and work to share, learn and inspire! Here’s how to get started: 1. Sign up or log in to your TranscribeMe account from this page. 2. Once more…
Large businesses and commercial enterprise companies worldwide can benefit largely from speech recognition technologies. In the past several years, both the quality and accuracy of voice technology has become more widely adopted as forward-thinking companies, and their call centers, see its value in helping drive intelligent business decisions. TranscribeMe provides industry-leading Enterprise Speech Recognition (ESR) and data mining technology solutions. Using a brilliant and unique combination of this speech technology with expert human transcriptionists, TranscribeMe is able to offer the highest quality voice data possible. Why Use a Hybrid Solution? Even with crisp audio recording quality and robust voice technology, more…
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