TranscribeMe has created the next generation human crowd labor platform, and are using it to deliver Transcription and Translation services for customers in education, market research and call center industries. We quickly and efficiently process complex audio transcription and document translation by splitting the work into small, manageable micro tasks, and solving these with a mix of artificial intelligence and real human intelligence.We’re currently searching for a Business Analyst to come help build TranscribeMe in our next phase of growth. We are based in downtown Berkeley, with offices in Europe and Asia Pacific. This is a high potential opportunity for an organized and capable communicator with excellent written English skills to get in on the ground level of a fast-growing start up and help grow it with us.

SUMMARY OF POSITION:

The Business Analyst – Finance works under the guidance of the CFO and is responsible for organizing and conducting detailed
management analytical studies to define business problems, identify deficiencies and arriving at solutions that impact the company’s
effectiveness and provide a basis for management decision making. The focus for this particular individual will be: to provide on-going support for both the client base, as well as the crowd-sourced agents. This includes Accounts Receivable, Cash Management, Accounts Payable, Enterprise Asset Management, General Ledger and Manufacturing Costing.

KEY RESPONSIBILITIES:

• Works with the CFO to ensure that procedures align with business direction
• Reconcile & track payments among customers, fund and investors
• Perform account and process analysis, including process mapping and system flow review
• Complete accounts payable activities including processing of invoices for various departments
• Responsible for account receivable invoices, maintain the customers database, ensure customers are billed according to contracts, record month-end revenue entries
• Ensures functional integration of all applications supporting the Finance area
• Creating workflows to construct ease-of-access processing for major tasks
• The ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support
• Prepare system documentation, technical papers and reports
• Ability to produce product mapping, data mapping and data analysis

REQUIREMENTS:

• Bachelors Degree in Economics, Business, Math, Accounting, or related field
• Minimum of 2 years of experience
• Organized and able to work independently
• Aptitude to learn quickly and keen eye to constantly improve processes in order to increase efficiency
• Extremely detail oriented and able to self-review work
• Reliable team player
• Strong communication and problem solving skills
• Smart, creative and assertive individual with a who can work well in a high-growth, fast-paced environment

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TranscribeMe has created the next generation human crowd labor platform, and are using it to deliver Transcription and Translation services for customers in education, market research and call center industries. We quickly and efficiently process complex audio transcription and document translation by splitting the work into small, manageable micro tasks, and solving these with a mix of artificial intelligence and real human intelligence.We’re currently searching for an Inside Sales Administrator to come help build TranscribeMe in our next phase of growth. We are based in downtown Berkeley, with offices in Europe and Asia Pacific. This is a high potential opportunity for an organized and capable communicator with excellent written English skills to get in on the ground level of a fast-growing start up and help grow it with us.

DESCRIPTION:

The position of Inside Sales is responsible for developing new business relationships and serving as the first level of support to existing clients.

POSITION RESPONSIBILITIES:

• Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
• Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
• Generate daily mailings to prospective clients using updated and accurate spreadsheets
• Cold call prospective clients
• Creatively problem solve to improve current new business development strategy
• Negotiate rates and deadlines with prospective and current clients
• Educate prospective and existing clients regarding the translation process, including TranscribeMe’s rates, justification for turnaround time and competitors’ information
• Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
• Research and understand all industries that TranscribeMe markets to including industry leaders, current events and any other pertinent data
• Perform other special projects or duties when required

ESSENTIAL SKILLS AND EXPERIENCE REQUIRED:

• Excellent written and verbal English communication skills
• Minimum Bachelor’s degree or equivalent
• Excellent problem solving and analytical skills
• Strong interpersonal skills and Effective time management skills

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TranscribeMe has created the next generation human crowd labor platform, and are using it to deliver Transcription and Translation services for customers in education, market research and call center industries. We quickly and efficiently process complex audio
transcription and document translation by splitting the work into small, manageable micro tasks, and solving these with a mix of artificial intelligence and real human intelligence.We’re currently searching for a Language/Localization Business Developer to come help build TranscribeMe in our next phase of growth. We are based in downtown Berkeley, with offices in Europe and Asia Pacific. This is a high potential opportunity for an organized and capable communicator with excellent written English skills to get in on the ground level of a fast-growing start up and help grow it with us.

As a result of our continued expansion and the exponential growth of our customer base, we are currently looking to offer a number of high-caliber, self-starting Business Development Managers exciting employment opportunities within our US Sales team in the United States.

The Business Development Manager function at TranscribeMe is staffed by committed, customer-driven individuals. The successful applicant will be faced with almost unlimited scope for career progression within the company.

RESPONSIBILITIES INCLUDE:

• Drive language service sales to a multi-million dollar level
• Map organizations in regards to business units, influencers, sponsors, and power sponsors
• Identify business drivers to associate optimal services and solutions
• Work closely with Marketing on lead generation activities
• Work closely with Business Consulting organization on technology opportunities

MAIN DUTIES INCLUDE:

• Work within high pressure environments to hunt and gather new clients for TranscribeMe
• Identify, target, and sell new business opportunities within strategic client targets currently engaged with TranscribeMe
• Deliver revenue growth goals established in conjunction with executive and divisional management
• Follow up on pipelines for business expansion
• Foster strong client relationships
• Include relevant TranscribeMe representatives in appropriate client meetings.
• Provide appropriate management updates and solicit feedback and direction when appropriate.

REQUIREMENTS:We are proud of our track record of selecting the best staff in the industry, and for this highly customer-facing opportunity we are looking for applicants who fit the following profile:

• Bachelor’s degree, in Business field preferred
• 3+ years experience selling service-based solutions to high revenue clientele
• Proven ability to secure on-site presentation opportunities with high level (C level) clients
• Good knowledge and understanding of the localization industry and key client challenges (1+ years experience)
• Ability to define problems, collect data, establish facts, and draw valid conclusions in order to present and sell TranscribeMe Services
• Strong listening skills
• Effective articulation, demonstrating strategic rationale and logical flow when communicating both verbally and in written form
• Exhibition of enthusiasm to partake in the opportunities to generate business opportunities
• Dynamic, enthusiastic and charismatic personality with polished presentation skills
• Is clear, concise, articulate, focused, persuasive, wise, responsive and confident
• Ability to think on his/her feet and provide business and strategic insight and guidance on the fly
• Solid proficiency in Microsoft and Macintosh systems, including Word, PowerPoint, Excel, Outlook, Windows Networking, and other office applications, database administration, and system administration

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TranscribeMe has created the next generation human crowd labor platform, and are using it to deliver Transcription and Translation services for customers in education, market research and call center industries. We quickly and efficiently process complex audio transcription and document translation by splitting the work into small, manageable micro tasks, and solving these with a mix of artificial intelligence and real human intelligence.We’re currently searching for a Project Manager to come help build TranscribeMe in our next phase of growth. We are based in downtown Berkeley, with offices in Europe and Asia Pacific. This is a high potential opportunity for an organized and capable communicator with excellent written English skills to get in on the ground level of a fast-growing start up and help grow it with us.

The position of Project Manager is a key player at TranscribeMe. Project Managers execute all language/translation projects from start to finish and serve as a single point of accountability for their successful completion. They are responsible for the entire life cycle of all language/translation projects assigned to them and serve as a single point of contact/accountability.

DESCRIPTION:

• Be responsible for the entire life-cycle of all language/translation projects assigned to the individual
• Juggle multiple projects and priorities simultaneously in a fast-paced environment
• Understand and abide by individual project instructions
• Liaise with sales staff to clarify project parameters
• Establish and maintain excellent relationships with contract translators and proofreaders globally
• Coordinate with quality personnel to ensure that the translation perfectly complies with instructions and is linguistically perfect
• Communicate any issues/problems/caveats or additional information to sales staff as soon as that information is available

REQUIRED SKILLS:

• Minimum Bachelor’s degree
• Excellent communication (written and verbal) skills in English
• Excellent problem solving and analytical skills
• Experience coordinating projects and assignment of resources a plus
• Effective time management

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TranscribeMe has created the next generation human crowd labor platform, and are using it to deliver Transcription and Translation services for customers in education, market research and call center industries. We quickly and efficiently process complex audio
transcription and document translation by splitting the work into small, manageable micro tasks, and solving these with a mix of artificial intelligence and real human intelligence.We’re currently searching for a Sales Account Executive to come help build TranscribeMe in our next phase of growth. We are based in downtown Berkeley, with offices in Europe and Asia Pacific. This is a high potential opportunity for an organized and capable communicator with excellent written English skills to get in on the ground level of a fast-growing start up and help grow it with us.

The position of Account Executive (AE) is responsible for actively hunting and developing new business relationships. The AE will initiate and manage direct sales efforts with targeted corporations and law firms to increase revenue. We are looking for competitive, self-motivated individuals who have the drive to succeed and contribute to our next level of growth. This is a great position for someone eager to develop a long-term career in sales and rapidly advance to management positions.

DESCRIPTION:

• Generate new client leads through prospecting and marketing efforts
• Call on corporate counsel, c-level executives and law firms to sell solutions forensics, early case assessment, predictive coding, hosting, e-data processing and other traditional litigation support solutions
• Consistently qualify, generate, and execute on opportunities in coordination with Sales Management
• Complete all aspects of the sales cycle (proposal through closure of sales)
• Represent our company at industry trade shows
• Contribute to the growth of existing client business
• Meet set quotas
• Maintain and update sales progress reports according to agreed timeframes
• Work closely with Solutions Engineers, Project Managers and the Professional Services to deliver complete solution for the client

REQUIRED SKILLS:

• Bachelor’s degree
• 1-3 years successful sales experience
• Proven track record in hunting new business and supporting an existing client base
• Ability to achieve and exceed targets while working under pressure
• Ability to travel for qualified business opportunities and trade shows

DESIRED SKILLS:

• Minimum Bachelor’s Degree
• Strong client management skills and consultative abilities
• Ability to achieve and exceed targets while working under pressure
• Excellent written and oral skills
• Outstanding relationship building skills

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TranscribeMe has created the next generation human crowd labor platform, which is purpose built to deliver Transcription and Translation services to the consumer, education and enterprise markets. We quickly and efficiently process complex audio transcription and document translation through a revolutionary micro-tasking process integrated with sophisticated speech recognition and artificial intelligence.We are currently searching for a Sales Operations Administrator to help build TranscribeMe during our next phase of growth. We are based in downtown Berkeley (across from the BART Station), with offices in Europe and Asia Pacific. This is a high visibility role with significant growth potential for an organized and capable communicator.

DESCRIPTION:

The position of Sales Operations Administrator is a „jack of all trades“ role encompassing inside sales and customer support responsibilities while also supporting the company’s sales and management team in various operational responsibilities. In order to be happy and successful in this role, you must enjoy engaging with and helping customers and fellow sales team members. You will also need to have a desire to grow your sales skills.

POSITION RESPONSIBILITIES:

• Reply to customer sales/service inquiries via email and by phone
• Manage internal reporting updates through various spreadsheet and Salesforce.com reporting tools
• Research prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories, LinkedIn, etc.
• Support customer requests by engaging with the TranscribeMe Customer support and the sales team to help meet customer expectations
• Educate prospective and existing clients regarding the translation services, including pricing and turnaround times
• Assist the company with competitive analysis and market research
• Liaise with the Operations team to ensure that customer projects are handled appropriately and in a timely manner
• Follow up with clients to ensure their satisfaction with delivery, quality and customer service
• Assist in customer satisfaction surveys
• Perform other special projects or duties when required

ESSENTIAL SKILLS AND EXPERIENCE REQUIRED:

• 2 year minimum inside sales or sales administration experience required within a technology or B2B service oriented company
• Excellent written and verbal English communication skills
• Expert Excel, Word, PowerPoint & Saleforce.com skills
• Bachelor’s degree or equivalent
• Excellent problem solving and analytical skills
• Strong interpersonal and time management skills
• Desire to quickly learn and grow your professional skills

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TranscribeMe has created the next generation human crowd labor platform, and are using it to deliver Transcription and Translation services for customers in education, market research and call center industries. We quickly and efficiently process complex audio
transcription and document translation by splitting the work into small, manageable micro tasks, and solving these with a mix of artificial intelligence and real human intelligence.We’re currently searching for an User Interface Designer to come help build TranscribeMe in our next phase of growth. We are based in downtown Berkeley, with offices in Europe and Asia Pacific. This is a high potential opportunity for an organized and capable communicator with excellent written English skills to get in on the ground level of a fast-growing start up and help grow it with us.

WHAT YOU WILL BE DOING

• Work closely with the product owner to formulate strategic product direction
• Work with the visual design team to execute great user experiences
• Drive and establish product experience design decisions
• Create tests and wireframes
• Develop high level and/or detailed storyboards, mock-ups and prototypes to effectively communicate interaction and design ideas
• Create compelling content based on user needs, business objectives, and product knowledge
• Collaborate effectively with user interface and visual designers, product managers, and developers
• Present your work and communicate your content to your teams
• Uphold content quality standards and help to maintain consistent writing styles
• Understand and adhere to brand, stylistic, and legal requirements

WHAT YOU NEED FOR THIS POSITION

• 3-5 years of relevant work experience, including early stage/new product conceptualization as well as shipping of new version and feature enhancements of existing products
• Excellent, highly creative communication skills — oral, written, and even editing others’ work to be more impactful
• Professional writing experience, with writing web and mobile content
• Ability to craft creative solutions to enable a better user experience
• Strong UX/UI design experience
• Extremely skilled with PhotoShop and Adobe Creative Suite
• Basic understanding of HTML and CSS
• Experience working in a B2B company
• Broad understanding of UI standards, grid systems, responsive design
• Bachelor’s in Computer Science or related field

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